eDostavka.ru – express delivery service
Our Mission
We provide people and the companies with a range of services with timely and guaranteed delivery by constantly improving the service level, introducing new technologies, efficient use of internal capacity and external resources.
Our Values
Client. We value our customers and we work to meet their needs with qualitative service.
Staff. Involvement of people in the company who can take the initiative and have creativity in work.
Continuous professional development of our team and the appreciation of personal contribution of each staff worker.
Profit. We consider it our duty to work so that every action of any of our employees would make profit to the company.
Quality. World class of quality. We consider it our responsibility to achieve excellence in all our affairs, constantly improving the quality of services and thereby increasing our value to the customer.
Team. Mutual respect – the principle of relationships in our team. We are the team aimed at achieving common goals.
Image. High reputation of the company.
Development. Development means for us the constant emergence of new ideas and implementation the best of them in practice.
Continuous improvement of service levels through the development and introduction of new technologies.
Confidence. Confidence in the continuous progressive development, peace, security of staff and founders, we provide the creation of reserve funds and development funds.
Our rules:
Client – is the most valuable person on Earth.
The customer is always right.
The client requires that he/she was served quickly and accurately. We are able to bring it!
The advantages of working with us:
1. Pricing Policy
Our company is focused on a wide range of clients and takes into account the real possibilities of consumers of express delivery service.
2. Savings
Our tariffs are substantially lower than those of foreign courier companies, while maintaining a high level of service.
3. Flexibility
We can respond your needs in any city of Russia.
4. Awareness
We are ready to provide you with information about your goods at any stage of its transportation.
5. Efficiency
After submitting your application, our courier will come to your office, and your goods will be shipped the same day.
6. The developed network of our own offices
23 affiliates and 67 representative offices in Russia allow to control the passage of goods at all stages, significantly reduce the time to choose reliable and repeatedly proven routes to all locations of the country.
7. The possibility of payment by both the sender and the recipient
Convenient form of cooperation with business partners of the client. In addition, it is possible to pay for services on-line using credit cards VISA and MasterCard.
8. Special packaging.
Our company provides free original packaging for items:
- Cardboard envelope for documents, business papers, etc. maximum size of 270 to 350 mm.
- A plastic bag with increased strength to the maximum size of items 370 to 410 mm.
9. Proof of delivery.
Each customer order can be tracked by way-bill number to date. After ordering, each customer is informed about it in a convenient form.
10. Executing unconventional orders.
Our staff will do everything possible to meet any customer’s order.
11. Easily call of the courier.
You can call the Courier the most convenient way for you:
- Call the Delivery Service “Express Courier” in your city
- Make an order on our site
- Send an order by e-mail zakaz@edostavka.ru.
Courier call is free!
http://www.edostavka.ru
Dear Courier Service
I have a somewhat special request. I have a friend in Moscow, and I would very much like to bring her a birthday present at her birthday. It’s something that she likes and it would need to be bought at Starbucks and delivered to her at her work at the actual day. Would you be able to assist me? I will give you futher details about what, where and when.
Best regards