To deliver on time!
5 signs of a reliable courier company
Success in business is often determined by the speed with which we receive important documents and parcels.
Efficiency and profitability of firms depend largely on the correct choice of service delivery.
How not to miss with a choice of courier services and purchase of a reliable partner?
What are the signs of reliability and high quality of services? To answer this question, we asked the experts of the company City Express – one of the leaders of the Russian market for express delivery.
Sign number 1: the variety of tariffs of Express Delivery
The more impressive list of tariffs and services the delivery service has, the better. The client should always have a choice: what time the goods should be delivered and how much to pay for the delivery. City Express Company is trying to be flexible and creates favorable conditions of cooperation.
For customer convenience, we choose the “speaking” names of tariffs:
* Optima – means the optimal price and speed of delivery
* Economical – says that your wallet will not become significantly easier
* Prime – the shortest time of the order
* Mail – the best option when sending invoices, invitations and other paper items
Sign number 2: the existence of delivery in the afternoon and on Saturday
What should you note, meaning the timing of delivery of items?
The need for urgent delivery often occurs in the afternoon. But many courier services form the orders only till 12 a. m or 3 p. m. Unlike the others, City Express takes orders for the current day to 6 p. m.
Continuing the discussion on the dates it should be noted that some companies saluted the fact that they work on Saturdays. However, the reality is that this is only the ordering, and courier will pick up the package on Monday. For us, Saturday – is a normal working day, we do not only take orders, but deliver them to recipients. By arrangement with the client the deliveries on Sundays or holidays are also possible.
Sign number 3: the presence of both foot-mobile couriers and auto-couriers
Which courier is better to apply if you require urgent delivery in a metropolis?
First of all you need to know in the delivery service, whether foot or auto-couriers will deliver your documents.
If the company has only beautiful branded cars, they can not get to your destination on time, standing in traffic jams.
Good express service for delivery in the city always has, in addition to automobiles, the permanent staff of experienced couriers on foot, which are not tied to the problems of transport.
Sign number 4: having their own offices in other cities
Is there any need to deliver across Russia?
When processing the order, you should necessarily determine whether the company has its own offices in other cities?
Delivery only through its employees is always safer than delivery through agents, when your package goes through several companies.
Sign number 5: insurance of items
Do the firms ensure safety of express delivery items?
All companies make promises and guarantees, but insurance is always advisable.
There are some times – natural disasters, accidents, armed conflicts – when the courier company is powerless.
We always suggest our clients insuring the valuable cargo.
It takes only a few seconds, but often this helps to maintain friendly relations between the performer and the customer.
In general, choosing a courier service, pay attention to its reputation in the market, and customers’ feedback.